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Terms of Service

Last updated: 2026-05-10

These Terms of Service (the “Terms”) govern access to and use of the PrintingPay operator portal (the “Service”) operated by Black Asterisk LLC (“PrintingPay,” “we,” “us”). By signing in or otherwise accessing the Service, you and the entity on whose behalf you are acting (“Operator”) accept these Terms.

1. Eligible users

The Service is for authorized print-broker staff. Each Operator account belongs to a single individual, must be activated by an account administrator, and may not be shared. Operators are responsible for safeguarding their credentials and for all activity carried out under their account.

2. Acceptable use

  • Do not attempt to access data belonging to a tenant you are not authorized to operate.
  • Do not probe, scan, or interfere with the Service’s security or rate-limit controls beyond what is permitted by our security.txt policy.
  • Do not upload material that is unlawful, infringing, malicious, or that violates the rights of any third party.
  • Do not use automation against the Service except via API credentials we issue for that purpose, and only within the documented rate limits.

3. Tenant data

Operator and tenant retain all rights in the data submitted to the Service. We process tenant data only to provide and maintain the Service and as further described in our Privacy Policy and the data processing agreement governing the broker tenant.

4. Service availability

We aim for high availability but do not warrant uninterrupted service. Planned maintenance windows are announced in advance. Outages are tracked publicly on our status page and addressed by on-call operators.

5. Fees and billing

Use of the Service is governed by the order form, statement of work, or master subscription agreement signed between PrintingPay and the Operator’s organization. Payment processing operates through the third-party processors listed at /sub-processors.

6. Suspension and termination

We may suspend or terminate access for violation of these Terms, for non-payment, or where required by law. We will give commercially reasonable notice except in cases of suspected ongoing abuse, security threat, or legal obligation.

7. Warranty disclaimer

EXCEPT WHERE PROHIBITED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PrintingPay does not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

8. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PRINTINGPAY’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE FEES PAID BY THE OPERATOR’S ORGANIZATION TO PRINTINGPAY IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT WILL PRINTINGPAY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL.

9. Indemnification

Operator agrees to defend, indemnify, and hold PrintingPay harmless from any claim, damage, loss, liability, or expense arising out of Operator’s violation of these Terms or misuse of the Service.

10. Governing law

These Terms are governed by the laws of the State of [TBD by Counsel] without regard to its conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in that state for any action arising out of these Terms.

11. Changes

We may revise these Terms from time to time. Material changes will be communicated to Operators by email at least 30 days before they take effect.

12. Contact

Legal notices and questions about these Terms should be sent to [email protected]. Privacy and data-subject inquiries go to [email protected].

Terms of Service — PrintingPay